Custom listings are non-refundable after 24 hours of purchase.
If you change your mind and wish to cancel an order after payment please email me within 24 hours.
If an order has already been shipped, a refund will only be possible when the goods are returned to me, less the cost of the original shipping.
All orders that are custom or made to order items can be cancelled within the first 24 hours of purchase. After 24 the order is considered final and can no longer be cancelled.
The product must be returned in original condition, seller must be contacted and item must be return shipped within 7 days of your receipt of the item. Return shipping is your responsibility, and it is recommended that you return item with insurance or tracking #, seller is not responsible for lost items. Refunds will be issued once I receive the item.
Custom orders are non-refundable after 24 hours of purchase.
All orders are shipped by weight of item(s) via the USPS. Please enter your zip code and the shipping rate will be calculated.
Orders generally take two weeks from the time of purchase to be shipped out. Message me with any questions on when you can expect an item to be shipped.
Once your order is in the hands of USPS, it is no longer my responsibility. I will absolutely work with you to rectify problems - but lost or damaged orders must have claims filed with USPS.
I want you to be happy with all of your purchases! If you are dissatisfied in anyway, please email me and I'll do my best to remedy the problem.
Please contact me if you have a request for something special. If you see a fabric in my shop, but would like another item with that fabric contact me and I will do my best to accommodate you.
Item care: All items can be machine washed on gentle cycle, quilts can dry on low heat for a short time (10-15 minutes), and finish drying by laying it flat. The items can be ironed on low heat on the fabric side, but do not iron the minky side.